We hope this notification finds you well. We are posting this to let you know that we have decided to close our office to the public for the winter heating season. We will still be here for you, still delivering fuel, still providing service; however, we will not be taking physical payments at the office. We will have a secure drop box that you can use to drop payments off. Cash and checks will still be accepted. We are trying to limit our physical interaction based on the current landscape with COVID-19. Please understand that we are doing this with the goal of prevention in mind. We cannot afford an outbreak within Sherman Oil and we would hate to lose the ability to provide our customers with oil deliveries and service, especially with the busy season upon us. We hope that you understand this “ounce of prevention is worth a pound of cure” mentality. We will be answering the phone as usual, and we offer a number of payment options, including online and over the phone. Also, feel free to pay the drivers at the time of your delivery. They will keep their distance, but that will still be an option.
If you feel you must speak with us face to face, we can coordinate a time and someone from the office will meet you outside to discuss whatever is on your mind.
We truly apologize for any inconvenience. With the operations and practices we employ at Sherman, this is the best way to ensure our services are uninterrupted throughout the heating season.
Thank you for your patience and understanding,